Technical Communication Services

We are your outsourced technical communication group and work for the success of your company. We help minimize expenses and maximize results by providing a full-service technical documentation staff without the cost of a full-time technical publications department. Our skilled writers, editors and illustrators possess technical expertise and experience managing the documentation process. Documentation may be print, electronic, or web-based. Here’s a list of possible technical communication services we provide:

  • Datasheets
  • Getting started guides
  • Hardware and software manuals
  • Foreign language guides and references
  • Newsletters, brochures and catalogs
  • Multimedia presentations
  • Online help
  • Operating procedures
  • Parts manuals
  • Policies and procedures
  • Presentations
  • Promotional materials
  • Quick reference cards
  • Reports
  • Service manuals
  • Specifications and requirements
  • Test procedures
  • Training materials
  • Tutorials
  • Web content and design

Content Management Services

Content Management is about controlling and managing information—your company’s greatest commodity. ClearPath will work with your team to define the existing workflow before developing a new strategy. Equipment and training needs are assessed and procedures implemented to ensure quality control throughout the process. Key considerations include:

  • Document analysis
  • Executive summaries
  • Hardware and software requirement/definitions
  • Information models
  • Installation and testing
  • Legacy conversion
  • Needs assessments
  • Proposals
  • Support
  • Training
  • Translation integration
  • User and task analysis
  • White papers
  • Workflow analysis