Content Analysis:Keys to Reuse

Posted on 25. Jun, 2010 by Mollye Barrett in Blog » Leave a comment

Content Analysis:Keys to Reuse

Documenting a Developing Center of Excellence

Posted on 05. Jan, 2010 by Mollye Barrett in Blog » Leave a comment

Over the next few months I’ll be documenting the ongoing development of an Oracle Financial Center of Excellence. The client has asked me to approach the project work as a combination of business analysis and technical communication. So, I’ll start with the responsibilites of a COE.

For the past few months, I’ve worked with a “get it done” management team and their takes on the purpose of their COE are:

  • Support the participating lines of business lines with Oracle ERP. This includes providing services needed and subject matter experts.
  • Guide software development and implementaions with standards, best practice methodologies, tools and knowledge repositories.
  • Shares learning that includes training, skill assessments, team building and formalized roles.
  • Develop metrics to measure the results and value Oracle Financial ERP delivers.
  • Governance that ensures the organization invests in the most valuable projects and creates economies of scale for their service offering. Also coordinates across other corporate interests to deliver value. This requres allocating limited resources (money, people, etc.) across all possible use.

The Content Lifecycle

Posted on 01. Jan, 2010 by Mollye Barrett in Blog » Leave a comment

The LavaCon Conference in October ‘09 offered a great opportunity to present Understanding and Leveraging the Content Lifecycle. The session focused on several existing content life cycle models then briefly discussed core similarities and differences.  Co-presenter Leigh White shared her specific CLC experience in developing a DITA project.  Then, attendees broke into smaller groups and applied the concepts presented to their own content life cycles.  

clc poster inset

content lifecycle poster inset

One outcome was a user-centered poster.  So, I’m working on an article about the workshop, the concepts discussed in the session and gather comments from participants on how the group reached consensus. Meanwhile, my illustrator is ready to convert the rough sketch into a polished poster.